Help with logging in

I cannot remember the username I used

  • Use your account email address and password to log into chakde.
  • If your password is not working, request a new password by entering your email address in our reset from.
  • If our system cannot find your email address, you may be entering the wrong one. Keep reading.

I cannot remember the email address I used on my account

  • Use your account’s username and password to login into Chakde.
  • If that does not work, visit our password request form and enter the username or email address or mobile phone number you think you used. Then, check all your email inbox – we will send password reset instructions to the account’s email address.

I request a new password reset, but it has not arrived in my email inbox

  • Be sure to check your junk or spam filters on your email inbox. Many small domains filter our emails. Search for any emails from Chakde.
  • Enter your email address when requesting a password reset. This will ensure you know which email we are sending to, and are checking the right inbox.
  • If you are requesting a password reset to the correct email address but it is not arriving, file a support ticket.